Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danny F

Danny F

September 5, 2025

5  out of  5
rating by Danny F
"Became an insured driver under my mother’s policy in 1994. It's now 2023 and I'm still with Jim Manley State Farm insurance. Must be for a reason. Whether it was helping my with a personal articles policy or guiding me through an accident ordeal with my vehicle, they have been most helpful. Lucky to have them as my insurance provider. Definitely one less headache we can all deal with!!"
We responded:
"Danny having great people like your family is a true testament to why I still enjoy being in the business for 34 plus years. I have to really give a lot of credit to my amazing Team of Associates that make this all possible. We love helping people and make our slogan not just that but we live it each day! #LikeAGoodNeighbor #StateFarmisThere"
Profile photo of Franke Guevara

Franke Guevara

August 30, 2025

5  out of  5
rating by Franke Guevara
"Always professional! I'm happy I'm dealing State Farm Thank you all"
We responded:
"Frank, Thank you for your wonderful feedback! We're delighted to hear that you appreciate our professionalism and are happy to be with State Farm and my Agency. My Team and I truly value your trust and look forward to continuing to serve you! Jim Manley Agency Owner"
Profile photo of Donna Picarelli

Donna Picarelli

August 26, 2025

5  out of  5
rating by Donna Picarelli
"Helpful, informative and professional. Made my transition from my old carrier very easy."
We responded:
"Thank you, Donna, for your kind words! We're glad to hear that we could make your transition smooth and provide helpful, informative, and professional service. We appreciate your trust and look forward to continuing to assist you! I will be sure to share your feedback with my team; this truly make their day. All the best, Jim Manley Agency Owner #helpful #informative #professional"
Profile photo of Sandra O'Flaherty

Sandra O'Flaherty

August 26, 2025

5  out of  5
rating by Sandra O'Flaherty
"Always available to help quickly in a process with no run around. Been a customer for over 25 years and I’ve never had any issues with this agency. Only positive experiences."
We responded:
"Sandra, thank you so much for your kind words and for being a valued customer for over 25 years! We're thrilled to hear that our team has consistently provided quick and straightforward assistance. Your continued trust and positive feedback mean the world to us. We look forward to serving you for many more years to come! All the best from Myself and My Team, Jim Manley Agency Owner"
Profile photo of Inkyy

Inkyy

August 26, 2025

5  out of  5
rating by Inkyy
"Let me tell this company is great i just switch insurance not that long ago and the price difference was amazing… jessica is so helpful and such a nice person to talk to.. as well the ppl in state farm offices in newburgh… Thank u guys for everything God Bless…"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Jessica and our Newburgh team made your switch smooth and enjoyable, and that you’re happy with the price difference. Your kind words mean a lot to us. We truly appreciate your trust and support—God bless you too! Regards, Jim Manley Agency Owner #statefarmnewburgh #amazingprice #newburghinsurance"
Profile photo of Ashley Vinci

Ashley Vinci

August 1, 2025

5  out of  5
rating by Ashley Vinci
"I have had the pleasure of working with Jessica! What a wonderful help she has been! From car insurance, renters insurance to life insurance she has helped me all along the way! She is bright, kind, and very personable! I really appreciate all of her hard efforts to help me get the best rates! Thank you Jessica! Keep up the amazing customer service!!"
We responded:
"Thank you so much for taking the time to leave such a thoughtful review! We’re so happy to hear that working with Jessica has been such a positive experience for you. From car insurance to renters and life insurance — she truly takes pride in guiding our clients through every step, and it means a lot to know her dedication and care have made a real difference for you. Jessica will be thrilled to read your kind words! We genuinely appreciate your trust in us, and we’re always here to help whenever you need support or have questions. Thanks again for being a part of our insurance family! All the best, Jim Manley; Agency Owner #autoinsurance #lifeinsurance #rentersinsurance"
Profile photo of Aimee Stipak

Aimee Stipak

July 10, 2025

5  out of  5
rating by Aimee Stipak
"I’ve been a customer of Jim Manley at State Farm for many years, and I couldn’t be happier with the service I’ve received over the years. Jim and his entire team are always extremely helpful, friendly, and knowledgeable. They consistently go above and beyond—not only making sure my family and I have the right coverage, but also working hard to find us every possible discount. Whether it’s answering questions, making policy changes, or helping with claims, they are always quick to respond and genuinely care about their clients. I highly recommend Jim Manley and his team to anyone looking for an insurance agency that truly puts customers first."
We responded:
"Thank you so much, Aimee! Your kind words truly mean the world to us. We’re grateful to have had the opportunity to serve you and your family over the years. Knowing that you feel supported, well-covered, and valued as a customer is exactly what we strive for every day. We’ll be sure to share your feedback with the whole team—it’s feedback like yours that keeps us going. Thanks again for your continued trust and for recommending us so highly! —Jim Manley & Team"
Profile photo of Pablo Ayala

Pablo Ayala

June 12, 2025

5  out of  5
rating by Pablo Ayala
"I have been with State Farm (Jim Manley ) for years and I have to say there service has been great and there dedication to keeping there clients informed and aware of the savings we can find and other servicses they offer has been great . They always respond when you have a question . There account Reps (Jessica ) bein one of them are always helpful and very informative and polite when you need there assistance. So if you need insurance I recommend them 100/ percent ."
We responded:
"Hey Pablo! Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with my Agency. Our team, especially Jessica, is dedicated to providing exceptional service and ensuring our clients are well-informed about their options. Your recommendation means the world to us! If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! Your 20 plus years of loyalty never goes unnoticed. Thank you, Jim Manley; Agency Owner"
Profile photo of Christine Sutton

Christine Sutton

May 30, 2025

5  out of  5
rating by Christine Sutton
"I’m very happy with the service from State Farm with Jim Manley Jr. I called to report my windshield has a crack in it. Jim himself answered the phone and he was very helpful. After we made the report Jim recommended I use Newburgh Auto Glass. I appreciated the recommendation but I told him I would like to use Safelite because they make mobile appointments. So he said okay, told me the confirmation number then gave me the number to the closest Safelite to me. It was so easy! I’m so relieved to get this windshield replacement today! Every time I call State Farm insurance to pay a bill or ask a question everyone is very kind!"
We responded:
"Christine thank you for your wonderful comments. This is the type of service that customers should expect! Quick claim service with no hassles and having a personal experience with someone you know and can trust! We try each day to provide exceptional service and glad you had that experience. #GreatClaimExperience #NewburghInsurance All the best, Jim Manley State Farm Agent"
Profile photo of Dhanu Sannesy

Dhanu Sannesy

May 21, 2025

5  out of  5
rating by Dhanu Sannesy
"Service has been always quick & very reliable. Agents are very friendly, honest & professional. We are with Jim Manley for over 35 years. They are always very pleasant to communicate with. All positive experiences. Thank you Jim."
We responded:
"Thank you so much Dhanu for your wonderful review! We truly appreciate your loyalty over the past 35 years and are delighted to hear that you’ve consistently had positive experiences with our team. Providing quick, reliable, and friendly service is our top priority, and it’s fantastic to know that my Team has made such a positive impression on you. Your kind words motivate us to continue delivering the best service possible. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you again for your trust and support! Warm regards, Jim Manley and Team"
Profile photo of Michael Golub

Michael Golub

May 15, 2025

5  out of  5
rating by Michael Golub
"We have used Jim Manley for many years. He and his staff have always been responsive to our needs and gave us the best value available. Recently his staff went beyond expectations and found a way to save us money through a refund. I highly recommend Jim and his staff for your insurance needs."
We responded:
"Thank you so much Michael for your kind words and for taking the time to share your experience with my Team! We are thrilled to hear that you have been satisfied with our service over the years and that our team was able to go above and beyond to find you a refund. We always strive to provide the best value and support to our clients, and it’s wonderful to know that we’ve met your expectations. Thank you so much for sharing. Your recommendation means a lot to us, and we look forward to continuing to serve your insurance needs in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out! Best regards, Jim Manley and Team"
Profile photo of Mark Lavinski

Mark Lavinski

May 8, 2025

5  out of  5
rating by Mark Lavinski
"I've been with this agency since 1997 with excellent service. Jim and Jessica have always been there for all my needs when it came to my insurance. I highly recommend them to anyone looking for an insurance agency."
We responded:
"Mark, thank you so much for your kind words and for being a valued client since 1997. It truly means the world to us to have earned your trust over the years. We’re thrilled to hear that our customer service continues to exceed your expectations—providing attentive, personalized support is what we strive for every day. Your recommendation is the highest compliment we could receive, and we’re honored to be your insurance agency of choice. Here’s to many more years of working together! Thank you again, Jim Manley Agency Owner"
Profile photo of Devon R.

Devon R.

April 8, 2025

5  out of  5
rating by Devon R.
"The team here goes above and beyond, highly recommend the Jim manley team for your insurance needs"
We responded:
"Thank you so much Devon for your kind words! We're thrilled to hear that you had a great experience with my Office and Team. Your recommendation means a lot to us! All the best, Jim Manley Agency Owner"
Profile photo of Robin Abel

Robin Abel

April 8, 2025

5  out of  5
rating by Robin Abel
"Jim has been my agent for many many years. He and his staff have kept my vehicles and home insured with the very best coverage. The knowledge in their office has come in clutch for us often through the years. I highly recommend Jim and his staff for all of your insurance needs."
We responded:
"Thank you so much, Robin! Your kind words truly mean a lot to us. It’s been an absolute pleasure working with you over the years, and we’re grateful for the trust you’ve placed in our team. We’re always here to help and are honored to be your go-to for insurance. Thanks again for the recommendation! Best Regards, Jim"
Profile photo of claudia hecht

claudia hecht

February 25, 2025

5  out of  5
rating by claudia hecht
"I have been a client of this State Farm office for more than 30 years. Jim, Jessica, and Marian are always available to help me and answer all my questions. The products they have suggested and manage for me have protected and enhanced my family's lives, and I highly recommend this office. They are always happy to assist with coverage upgrades and services that I require, and sincerely appreciate our working relationship."
We responded:
"Wow! Thank you so much for your wonderful review! 🌟 We’re absolutely thrilled to hear that you’ve been with us for over 30 years! It’s amazing clients like you that make our work so rewarding. Myself, Jessica, and Marian are truly dedicated to providing the best service possible, and it’s fantastic to know that their efforts have positively impacted your family’s life. We really appreciate your kind words and your trust in us. Here’s to many more years of working together to ensure you and your loved ones are well-protected! Cheers! 🥳✨ #GoodNeighbor #BestService Sincerely, Jim Manley Agency Owner"
Profile photo of Ruben Garcia

Ruben Garcia

January 24, 2025

5  out of  5
rating by Ruben Garcia
"Jim Manley and Jessica Metzger have been INCREDIBLY helpful throughout the whole auto and home insurance process. They're not only extremely knowledgeable (walk you step by step on what's needed in a simple, easy to understand way), they are also really pleasant and down to earth. Their customer service is the best in the business! Would recommend a million times!"
We responded:
"Ruben thank you so much for your fantastic review of my Office! We're thrilled to hear that Jessica provided you with such helpful and knowledgeable service throughout your auto and home insurance journey. Our team always strives to make the process as simple and enjoyable as possible, and it’s wonderful to know that our efforts made a positive impact on your experience. We truly appreciate your recommendation and look forward to assisting you again in the future! All the best, Jim Manley Agency Owner #autoinsurance #homeinsurance #statefarminsurance"
Profile photo of Breanna Ivy

Breanna Ivy

December 11, 2024

5  out of  5
rating by Breanna Ivy
"Jim Manley's office has taken great care of us! Always willing to answer our questions in a polite and timely manner, even if it may sound like a stupid question to us haha. We appreciate y'all's kind and diligent service!"
We responded:
"Breanna, thank you so much for your wonderful review! We're thrilled to celebrate you as our 100th Google review! It means a lot to us that you feel well taken care of by our team at my #StateFarmNewburgh office. We strive to provide polite and timely responses to all questions, no matter how big or small. Your appreciation for our service truly motivates us to keep delivering the best care possible. Thank you for being a valued part of our community! Sincerely, Jim Manley Agency Owner"
Profile photo of Elaine Colonnese

Elaine Colonnese

December 3, 2024

5  out of  5
rating by Elaine Colonnese
"I've been with State Farm for years. Just recently, I've been in a major car accident. You know their motto, "like a good neighbor, State Farm is there?" Well, it's true! Everyone I've dealt with - from my local agent to the folks in the claims department - have been friendly, kind, helpful, understanding, reassuring, and knowledgeable. I've never been more grateful for them than I am right now. If you're in the market for any kind of insurance (I know they also do renters, life, homeowners, hospital indemnity, and more) start with Jim Manley."
We responded:
"Elaine, I want to personally thank you so much for your thoughtful and heartfelt review! We’re truly honored to have been able to support you during such a challenging time. It means the world to hear that our team lived up to State Farm’s promise of being “like a good neighbor.” Providing friendly, knowledgeable, and compassionate service is always our goal, especially when our customers need us most. We’re grateful for your trust over the years and look forward to continuing to serve you. If there’s ever anything else you need, don’t hesitate to reach out. Stay safe, and thank you for being part of our State Farm family! All the best, Jim Manley Agency Owner #StateFarm #NewburghInsurance "
Profile photo of Joseph Heubel

Joseph Heubel

November 15, 2024

5  out of  5
rating by Joseph Heubel
"They have great prices and Jim and is staff are excellent!! Very helpful and knowledgeable. Definitely recommended!!"
We responded:
"Thank you Joseph for taking the time to provide this awesome feedback on my Team! I will be sure to share with them. Jim Manley Agency Owner #price #knowledgeable "
Profile photo of Dana smith

Dana smith

November 14, 2024

5  out of  5
rating by Dana smith
"I was referred to Jim Manley by a coworker who has worked with him for years. Jim and all of his staff are excellent. They are always a pleasure to deal with, timely, and offer advice on how to lower costs. I would highly recommend them."
We responded:
"Dana, I am so glad that you were able to find a policy that met your needs with our Office. We look forward to welcoming you as part of family for many years! Jim Manley Agency Owner #timely "
Profile photo of Katherine England

Katherine England

October 21, 2024

5  out of  5
rating by Katherine England
"My family and I have used State Farm with Jim Manley for almost 25 years now. Jim and his staff have impeccable service. They are reliable, accurate and have quick turn around on documents, especially when you need it the most. We are so grateful to have found Jim!"
We responded:
"Thank you so much, Katherine! It’s been an absolute pleasure working with you and your family for almost 25 years. We truly appreciate your trust and kind words about our service. We’re always here to provide reliable, accurate support whenever you need it. We look forward to continuing to serve you and your family for many more years to come! #greatservice #localinsurance #statefarm"
Profile photo of Sue Marvel

Sue Marvel

October 7, 2024

5  out of  5
rating by Sue Marvel
"My husband and I have our auto & homeowners policy through Jim Manley, Jr. at State Farm. I called to talk about our obtaining our new home's policy and Jessica was wonderful to work with. We have been with State Farm for well over two decades and are very happy with them!!"
We responded:
"Sue it was so nice to see your review and compliment on my Associate Jessica. I truly appreciate your loyalty of over 20 years with my Agency. Yes, I do remember the days back in school in Cornwall! :-) Thank you again for your loyalty and taking the time to share your experience with my Office. Jim Manley, Agency Owner"
Profile photo of Scott Wright

Scott Wright

September 19, 2024

5  out of  5
rating by Scott Wright
"Jim, Jessica and the rest of the staff are the greatest, always ready to help. And provide excellent service."
We responded:
"Thank you so much Scott for the kind review! Myself, Jessica, and the whole team really appreciate your support. We’re always here to help, and it’s great to know that you’ve had such a positive experience with us. It means a lot to have your trust, and we’re grateful to be a part of your insurance journey. If you ever need anything, don’t hesitate to reach out—we’re always here for you! Best Regards, Jim Manley, Agency Owner"
Profile photo of Ruby Dobbertin

Ruby Dobbertin

September 5, 2024

5  out of  5
rating by Ruby Dobbertin
"The service is above and beyond. Everyone is very friendly and knowledgeable."
We responded:
"Thank you Ruby so much for your kind words! We're thrilled to hear that you had a positive experience and found our team both friendly and knowledgeable. Providing exceptional service is always our goal, and your feedback means a lot to us. We look forward to serving you again soon! #friendly #knowledgeable #service Best Regards, Jim Manley Agency Owner"
Profile photo of Jaime Reynolds

Jaime Reynolds

August 30, 2024

5  out of  5
rating by Jaime Reynolds
"I've been with Jim for many years now and he goes above and beyond for myself and my family. Jessica is very helpful as well. They are a great team. Thank you for everything, Jim! Highly recommended."
We responded:
"Jaime it sure is a pleasure to be at your service! Thank you for your years of loyalty and will continue to provide that high level of service with the help of my stellar team. With Thanks, Jim Manley Agency Owner"