State Farm® Insurance Agent Jim Manley Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Aimee Stipak
July 10, 2025
5
out of
5
rating by Aimee Stipak
"I’ve been a customer of Jim Manley at State Farm for many years, and I couldn’t be happier with the service I’ve received over the years. Jim and his entire team are always extremely helpful, friendly, and knowledgeable. They consistently go above and beyond—not only making sure my family and I have the right coverage, but also working hard to find us every possible discount. Whether it’s answering questions, making policy changes, or helping with claims, they are always quick to respond and genuinely care about their clients. I highly recommend Jim Manley and his team to anyone looking for an insurance agency that truly puts customers first."
Pablo Ayala
June 12, 2025
5
out of
5
rating by Pablo Ayala
"I have been with State Farm (Jim Manley ) for years and I have to say there service has been great and there dedication to keeping there clients informed and aware of the savings we can find and other servicses they offer has been great . They always respond when you have a question . There account Reps (Jessica ) bein one of them are always helpful and very informative and polite when you need there assistance. So if you need insurance I recommend them 100/ percent ."
We responded:
"Hey Pablo! Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with my Agency. Our team, especially Jessica, is dedicated to providing exceptional service and ensuring our clients are well-informed about their options. Your recommendation means the world to us! If you ever have any questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! Your 20 plus years of loyalty never goes unnoticed. Thank you, Jim Manley; Agency Owner"
Christine Sutton
May 30, 2025
5
out of
5
rating by Christine Sutton
"I’m very happy with the service from State Farm with Jim Manley Jr. I called to report my windshield has a crack in it. Jim himself answered the phone and he was very helpful. After we made the report Jim recommended I use Newburgh Auto Glass. I appreciated the recommendation but I told him I would like to use Safelite because they make mobile appointments. So he said okay, told me the confirmation number then gave me the number to the closest Safelite to me. It was so easy! I’m so relieved to get this windshield replacement today! Every time I call State Farm insurance to pay a bill or ask a question everyone is very kind!"
We responded:
"Christine thank you for your wonderful comments. This is the type of service that customers should expect! Quick claim service with no hassles and having a personal experience with someone you know and can trust! We try each day to provide exceptional service and glad you had that experience. #GreatClaimExperience #NewburghInsurance All the best, Jim Manley State Farm Agent"
Dhanu Sannesy
May 21, 2025
5
out of
5
rating by Dhanu Sannesy
"Service has been always quick & very reliable. Agents are very friendly, honest & professional. We are with Jim Manley for over 35 years. They are always very pleasant to communicate with. All positive experiences. Thank you Jim."
We responded:
"Thank you so much Dhanu for your wonderful review! We truly appreciate your loyalty over the past 35 years and are delighted to hear that you’ve consistently had positive experiences with our team. Providing quick, reliable, and friendly service is our top priority, and it’s fantastic to know that my Team has made such a positive impression on you. Your kind words motivate us to continue delivering the best service possible. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you again for your trust and support! Warm regards, Jim Manley and Team"
Michael Golub
May 15, 2025
5
out of
5
rating by Michael Golub
"We have used Jim Manley for many years. He and his staff have always been responsive to our needs and gave us the best value available. Recently his staff went beyond expectations and found a way to save us money through a refund. I highly recommend Jim and his staff for your insurance needs."
We responded:
"Thank you so much Michael for your kind words and for taking the time to share your experience with my Team! We are thrilled to hear that you have been satisfied with our service over the years and that our team was able to go above and beyond to find you a refund. We always strive to provide the best value and support to our clients, and it’s wonderful to know that we’ve met your expectations. Thank you so much for sharing. Your recommendation means a lot to us, and we look forward to continuing to serve your insurance needs in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out! Best regards, Jim Manley and Team"
Mark Lavinski
May 8, 2025
5
out of
5
rating by Mark Lavinski
"I've been with this agency since 1997 with excellent service. Jim and Jessica have always been there for all my needs when it came to my insurance. I highly recommend them to anyone looking for an insurance agency."
We responded:
"Mark, thank you so much for your kind words and for being a valued client since 1997. It truly means the world to us to have earned your trust over the years. We’re thrilled to hear that our customer service continues to exceed your expectations—providing attentive, personalized support is what we strive for every day. Your recommendation is the highest compliment we could receive, and we’re honored to be your insurance agency of choice. Here’s to many more years of working together! Thank you again, Jim Manley Agency Owner"
Devon R.
April 8, 2025
5
out of
5
rating by Devon R.
"The team here goes above and beyond, highly recommend the Jim manley team for your insurance needs"
We responded:
"Thank you so much Devon for your kind words! We're thrilled to hear that you had a great experience with my Office and Team. Your recommendation means a lot to us! All the best, Jim Manley Agency Owner"
Robin Abel
April 8, 2025
5
out of
5
rating by Robin Abel
"Jim has been my agent for many many years. He and his staff have kept my vehicles and home insured with the very best coverage. The knowledge in their office has come in clutch for us often through the years. I highly recommend Jim and his staff for all of your insurance needs."
We responded:
"Thank you so much, Robin! Your kind words truly mean a lot to us. It’s been an absolute pleasure working with you over the years, and we’re grateful for the trust you’ve placed in our team. We’re always here to help and are honored to be your go-to for insurance. Thanks again for the recommendation! Best Regards, Jim"
claudia hecht
February 25, 2025
5
out of
5
rating by claudia hecht
"I have been a client of this State Farm office for more than 30 years. Jim, Jessica, and Marian are always available to help me and answer all my questions. The products they have suggested and manage for me have protected and enhanced my family's lives, and I highly recommend this office. They are always happy to assist with coverage upgrades and services that I require, and sincerely appreciate our working relationship."
We responded:
"Wow! Thank you so much for your wonderful review! 🌟 We’re absolutely thrilled to hear that you’ve been with us for over 30 years! It’s amazing clients like you that make our work so rewarding. Myself, Jessica, and Marian are truly dedicated to providing the best service possible, and it’s fantastic to know that their efforts have positively impacted your family’s life. We really appreciate your kind words and your trust in us. Here’s to many more years of working together to ensure you and your loved ones are well-protected! Cheers! 🥳✨ #GoodNeighbor #BestService Sincerely, Jim Manley Agency Owner"
Ruben Garcia
January 24, 2025
5
out of
5
rating by Ruben Garcia
"Jim Manley and Jessica Metzger have been INCREDIBLY helpful throughout the whole auto and home insurance process. They're not only extremely knowledgeable (walk you step by step on what's needed in a simple, easy to understand way), they are also really pleasant and down to earth. Their customer service is the best in the business! Would recommend a million times!"
We responded:
"Ruben thank you so much for your fantastic review of my Office! We're thrilled to hear that Jessica provided you with such helpful and knowledgeable service throughout your auto and home insurance journey. Our team always strives to make the process as simple and enjoyable as possible, and it’s wonderful to know that our efforts made a positive impact on your experience. We truly appreciate your recommendation and look forward to assisting you again in the future! All the best, Jim Manley Agency Owner #autoinsurance #homeinsurance #statefarminsurance"
Breanna Ivy
December 11, 2024
5
out of
5
rating by Breanna Ivy
"Jim Manley's office has taken great care of us! Always willing to answer our questions in a polite and timely manner, even if it may sound like a stupid question to us haha. We appreciate y'all's kind and diligent service!"
We responded:
"Breanna, thank you so much for your wonderful review! We're thrilled to celebrate you as our 100th Google review! It means a lot to us that you feel well taken care of by our team at my #StateFarmNewburgh office. We strive to provide polite and timely responses to all questions, no matter how big or small. Your appreciation for our service truly motivates us to keep delivering the best care possible. Thank you for being a valued part of our community! Sincerely, Jim Manley Agency Owner"
Elaine Colonnese
December 3, 2024
5
out of
5
rating by Elaine Colonnese
"I've been with State Farm for years. Just recently, I've been in a major car accident. You know their motto, "like a good neighbor, State Farm is there?" Well, it's true! Everyone I've dealt with - from my local agent to the folks in the claims department - have been friendly, kind, helpful, understanding, reassuring, and knowledgeable. I've never been more grateful for them than I am right now. If you're in the market for any kind of insurance (I know they also do renters, life, homeowners, hospital indemnity, and more) start with Jim Manley."
We responded:
"Elaine, I want to personally thank you so much for your thoughtful and heartfelt review! We’re truly honored to have been able to support you during such a challenging time. It means the world to hear that our team lived up to State Farm’s promise of being “like a good neighbor.” Providing friendly, knowledgeable, and compassionate service is always our goal, especially when our customers need us most. We’re grateful for your trust over the years and look forward to continuing to serve you. If there’s ever anything else you need, don’t hesitate to reach out. Stay safe, and thank you for being part of our State Farm family! All the best, Jim Manley Agency Owner #StateFarm #NewburghInsurance "
Joseph Heubel
November 15, 2024
5
out of
5
rating by Joseph Heubel
"They have great prices and Jim and is staff are excellent!! Very helpful and knowledgeable. Definitely recommended!!"
We responded:
"Thank you Joseph for taking the time to provide this awesome feedback on my Team! I will be sure to share with them. Jim Manley Agency Owner #price #knowledgeable "
Dana smith
November 14, 2024
5
out of
5
rating by Dana smith
"I was referred to Jim Manley by a coworker who has worked with him for years. Jim and all of his staff are excellent. They are always a pleasure to deal with, timely, and offer advice on how to lower costs. I would highly recommend them."
We responded:
"Dana, I am so glad that you were able to find a policy that met your needs with our Office. We look forward to welcoming you as part of family for many years! Jim Manley Agency Owner #timely "
Katherine England
October 21, 2024
5
out of
5
rating by Katherine England
"My family and I have used State Farm with Jim Manley for almost 25 years now. Jim and his staff have impeccable service. They are reliable, accurate and have quick turn around on documents, especially when you need it the most. We are so grateful to have found Jim!"
We responded:
"Thank you so much, Katherine! It’s been an absolute pleasure working with you and your family for almost 25 years. We truly appreciate your trust and kind words about our service. We’re always here to provide reliable, accurate support whenever you need it. We look forward to continuing to serve you and your family for many more years to come! #greatservice #localinsurance #statefarm"
Sue Marvel
October 7, 2024
5
out of
5
rating by Sue Marvel
"My husband and I have our auto & homeowners policy through Jim Manley, Jr. at State Farm. I called to talk about our obtaining our new home's policy and Jessica was wonderful to work with. We have been with State Farm for well over two decades and are very happy with them!!"
We responded:
"Sue it was so nice to see your review and compliment on my Associate Jessica. I truly appreciate your loyalty of over 20 years with my Agency. Yes, I do remember the days back in school in Cornwall! :-) Thank you again for your loyalty and taking the time to share your experience with my Office. Jim Manley, Agency Owner"
Scott Wright
September 19, 2024
5
out of
5
rating by Scott Wright
"Jim, Jessica and the rest of the staff are the greatest, always ready to help. And provide excellent service."
We responded:
"Thank you so much Scott for the kind review! Myself, Jessica, and the whole team really appreciate your support. We’re always here to help, and it’s great to know that you’ve had such a positive experience with us. It means a lot to have your trust, and we’re grateful to be a part of your insurance journey. If you ever need anything, don’t hesitate to reach out—we’re always here for you! Best Regards, Jim Manley, Agency Owner"
Ruby Dobbertin
September 5, 2024
5
out of
5
rating by Ruby Dobbertin
"The service is above and beyond. Everyone is very friendly and knowledgeable."
We responded:
"Thank you Ruby so much for your kind words! We're thrilled to hear that you had a positive experience and found our team both friendly and knowledgeable. Providing exceptional service is always our goal, and your feedback means a lot to us. We look forward to serving you again soon! #friendly #knowledgeable #service Best Regards, Jim Manley Agency Owner"
Jaime Reynolds
August 30, 2024
5
out of
5
rating by Jaime Reynolds
"I've been with Jim for many years now and he goes above and beyond for myself and my family. Jessica is very helpful as well. They are a great team. Thank you for everything, Jim! Highly recommended."
We responded:
"Jaime it sure is a pleasure to be at your service! Thank you for your years of loyalty and will continue to provide that high level of service with the help of my stellar team. With Thanks, Jim Manley Agency Owner"
Jeannine Rogers
August 23, 2024
5
out of
5
rating by Jeannine Rogers
"Jim Manley is a #1 Insurance Agent. He hires very professional, friendly and trustworthy employees. I have been a very loyal and satisfied since December 1984. If you are looking for an agent and expert staff call the Jim Manley Agency."
We responded:
"Jeannine thank you so much for recognizing my outstanding Associates! They certainly will be happy to hear your feedback! Please know that it has been my honor to serve your family over the last 40 years! #loyalty #customerservice #teamwork "
Dawn Cocozza
August 16, 2024
5
out of
5
rating by Dawn Cocozza
"We have been witg this office since we were teenagers, now our children have him as his agent, and our homes and auto insurance throughout decades.the staff is on point and soo friendly and efficient! Thank you everyone at Jim Manley office!"
We responded:
"Dawn it’s always an honor to serve the next generation of customers and to have had the opportunity to provide your insurance over the many years! A huge thank you for remaining with us all these years. Thank you for recognizing my Team of Associates, they truly are the best. We are always here at your service! All the best, Jim Manley Agency Owner"
Rita Skulevold
August 12, 2024
5
out of
5
rating by Rita Skulevold
"Thank goodness for Jessica and all the people at Jim's office. She took the time to get my insurance all in order and correct an error from my prior agent that I had tried for months to get fixed, and get me the best rates available. And when I unfortunately had a claim they were there to assist me with everything. I had considered changing insurance companies but now that I am with Jim's office and getting the best service possible I am staying put. Highly recommend this agent!"
We responded:
"Thank you so much Rita. My Associates work very hard to deliver exceptional service. We all know you can’t satisfy 100% of the people 100% of the time but if we can satisfy 99% then that’s a win! Thank you for taking the time to share this valuable feedback! All the best Jim Manley Agency Owner"
Tony Nicholas
July 8, 2024
5
out of
5
rating by Tony Nicholas
"Great experience , Jessica got me huge savings . Always a pleasure dealing with Jim and his staff ."
We responded:
"Thank you Tony for your review and glad you found #savings and #value working with my Team! Jessica is a great part of our team and appreciate the time providing this valuable feedback. Jim Manley Agency Owner"
Dee Harry
June 25, 2024
5
out of
5
rating by Dee Harry
"The State Farm employees as well as Management always have been professional. They answer the phones promptly and don't keep you on hold for long, long periods of time like some companies. They return calls and give information requested in a timely manner. They are always pleasant and patient. I recommend their services."
We responded:
"Thank you Dee for taking the time to give us your feedback. In today’s fast paced environment it is crucial to make reaching people easy and resolve things in a timely manner. We hope to continue that tradition well into the future! #next100years #customerservice Thank you again, Jim Manley; Agency Owner"
Johnny
June 17, 2024
5
out of
5
rating by Johnny
"My family and I have been with Jim Manley State Farm for several years, he and his team have all been very helpful and friendly I will highly recommend to anyone."
We responded:
"Myself and My Team are so happy to be of service to you at anytime. We truly appreciate your feedback. Thank you, Jim Manley; Agency Owner"